Your Knowledge Partnership team
We have an experienced team of researchers and data experts who can provide the knowledge you need to gather and process data for your market research and surveying projects.
Our Principal Consultant is Alan Kennedy, an expert in quantitative and qualitative research. Over 20 years, our clients have benefited from his knowledge and expertise in the areas of employee research, customer satisfaction and market research. Alan works with other members of the team to deliver high quality research programmes that deliver insight and understanding to our clients. He has an MBA (Edinburgh University) and is a Member of the UK Market Research Society.
Our Senior Researcher is Jack Macleod with responsibility for our quantitative and business research projects. Jack is an expert in data analysis and has particular experience of working across research studies for the banking and pensions sectors. Jack's background is in telephone research and as such he oversees projects using this methodology. Jack has a BA (Social Studies) from Napier University, Edinburgh.
Elisa joined Knowledge Partnership in 2020 and has several years' experience of customer research and telephone enquiry handling with large private sector organisations. Elisa mainly works on carrying out telephone research for a variety of the company's public sector clients.
Laura is one of our telephone research specialists, working on customer surveys that require phone contact and follow up surveying. She has worked previously for Ipsos MORI and Motif (previously Network Research), and also has web design experience.
Rhiannon has a background in the banking sector having previously provided telephone support to customers of a large retail bank. Rhiannon's role within Knowledge Partnership involves telephone surveying and survey administration.
Lorraine Simpson, Associate Consultant has over fifteen years' social research experience. She works with us to help deliver focus group research and in-depth interview programmes which entail working with hard to reach groups, and vulnerable participants. Lorraine is a board member of The Social Research Association Scotland and has completed advanced training in a range of traditional and emerging social research methods, including depth interviews and focus groups. Lorraine has a BA (Hons) Economics (Liverpool University).
Telephone Research Specialist
Helga is our telephone research specialist. She works on various customer surveys that require phone contact and follow up surveying, including for Councils and Housing Associations. She has worked previously for the BBC, and also has graphic design experience. Helga's professional qualifications include a Bachelor of Design degree (Hons) from the University of Dundee.
Achola has worked with Knowledge Partnership as an Associate Researcher for over 5 years, and helps us to interpret focus groups and complete data analysis. Achola is known for her commitment to detail and for identifying patterns in hard to analyse data. Achola has a Bachelor of Laws (LLB) University of Nairobi.